Mirrai Careers

Customer Support Specialist – AI Assisted

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South Africa - Cape Town Remote Contract$20k–$26k / year Posted 30+ days ago
Below market. This role pays below the $66k median for similar USD roles (69 comparable postings in our corpus).
Join the company and work with fast-growing global companies while building a long-term career. JOB TITLE: CUSTOMER SUPPORT SPECIALIST – AI ASSISTED Location: Remote Time Zone: EST (Working Hours: 8:00 AM – 4:00 PM EST) ROLE OVERVIEW We are seeking a Customer Support Specialist to deliver high-quality customer support using AI-assisted tools to improve response time, accuracy, and customer satisfaction. This role supports customers through digital channels and leverages AI to streamline workflows while maintaining a human, customer-first approach. KEY RESPONSIBILITIES * Provide timely…

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