CX Specialist (Temp)

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Remote - US Remote Contract$52k–$62k / year Posted 11d ago

Below market. This role pays below the $79k median for similar USD roles (258 comparable postings in our corpus).

https://mygoldenchild.com/ This is a hands-on, individual contributor role. It does not include managing people, setting strategy, or owning vendor relationships. The focus is quality, speed, and good judgment in the queue. Duration: Temporary, mid-November 2026 to mid-January 2027, with potential for extension based on business needs and performance. Key Responsibilities * Owning all aspects of monitoring and responding to email and SMS messages in Gorgias. * Monitor our AI tooling daily, reviewing AI-drafted and AI-sent replies to ensure they are accurate, on-brand, and aligned with…

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