Director of Customer Success

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Seattle HQ Remote Full-time Posted 3w ago

At the company, we’re building products that help people get more value from their meetings, workflows, and communication. We’re looking for a Director of Customer Success to lead and scale our post-sale customer organization across both strategic account management and high-volume customer success operations. This role will oversee two core functions: * Account Management — relationship management, enablement, retention, and growth for larger accounts * Customer Success — high-volume support and technical support for self-serve and single-payer customers The ideal candidate is both…

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