Director, Customer Success

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San Francisco Bay Area, California Remote Full-time$295k–$350k / year Posted 10d ago

Above market. This role pays above the $155k median for similar USD roles (187 comparable postings in our corpus).

As inference becomes a core operating layer for modern software companies, the company helps customers move faster, reduce complexity, and get more value from the rapidly evolving model ecosystem. This is a builder role, not a traditional Customer Success management role. Our ambition is to build an AI-native Customer Success organization that combines exceptional customer relationships, deep technical expertise, and intelligent systems to drive adoption, retention, and growth at scale. You'll own our Customer Success strategy and execution across AI-native startups, enterprises, and…

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