Director, Enterprise Customer Success Management

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San Francisco Remote Full-time$200k–$275k / year Posted yesterday
Above market. This role pays above the $165k median for similar USD roles (243 comparable postings in our corpus).
We are a fast-moving, well-funded company, fresh off a $143M Series C at a $1.5B valuation — building Agentic Change Management, the control layer for software changes created by humans and agents. As AI writes more of the world's code, the bottleneck moves from implementation to judgment and helping human judgment scale is exactly the problem we exist to solve. ROLE OVERVIEW At the company, we seek an exceptional, passionate Director of Customer Success Management to join our growing customer success organization in the Americas theater. Reporting to the VP of Customer Success, you will…

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