Enterprise Customer Success Manager

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San Francisco Remote Full-time$120k–$180k / year Posted 30+ days ago
Market rate. This role pays around the $150k median for similar USD roles (238 comparable postings in our corpus).
We’re a Series C startup backed by Emergence Capital, Y Combinator, and the founders of PayPal and Twilio, and we’ve raised $100M to reimagine the future of customer communication. Today, we’re a 60 person team powering voice automation for companies like Better.com, helping them deliver friendly, helpful, and human-like conversations at massive scale. And now we’re hiring our next game-changing teammate: a Customer Success Manager (CSM) who lives at the intersection of customer success, and solutions. Why this role exists We need someone who will take control of post-sales, enforce…

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