Financial Counselor

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Remote Remote Full-time Posted 5d ago
Job Summary: The Financial Counselor is a patient-facing member of the central Revenue Cycle Management (RCM) team, responsible for educating infusion patients on their insurance coverage and benefits, conducting patient welcome calls, providing cost estimates, assessing financial need, enrolling patients in co-pay assistance and grant programs, and arranging patient payment plans before treatment begins. The role partners closely with the Infusion Coordinators, who serve as the local point of contact at each clinic site, and with the Benefits Verification/Prior Authorization (BVPA) team to…

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