Gainsight CS Operations Analyst

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United States (Remote) Remote Full-time$105k–$120k / year Posted 30+ days ago

Market rate. This role pays around the $116k median for similar USD roles (42 comparable postings in our corpus).

The company is transforming how we deliver Customer Success across a large and diverse customer base. As part of that transformation, we are implementing Gainsight CS, PX, and Skilljar to strengthen customer health management, digital engagement, adoption, and retention. We are seeking an experienced Gainsight Administration / Operations expert to serve as the technical owner of the platform who will build the operational foundation for our future-state Customer Success model. Reporting to the Vice President of Customer Success, this is a hands-on role for someone who has previously built,…

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