Head of Customer Engineering

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San Francisco Full-time$315k–$375k / year Posted 30+ days ago
Above market. This role pays above the $226k median for similar USD roles (154 comparable postings in our corpus).
With the company, we’re building the best place to run Ray, so that any developer or data scientist can scale an ML application from their laptop to the cluster without needing to be a distributed systems expert. Proud to be backed by Andreessen Horowitz, NEA, and Addition with $250+ million raised to date. You will lead a highly technical team responsible for supporting customers running production AI workloads on the company. Your team will resolve complex technical issues, manage customer escalations, and partner closely with Product and Engineering to ensure customer feedback is…

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