Head of Customer Success

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New York, NY Remote Full-time$225k–$275k / year Posted 30+ days ago

Above market. This role pays above the $153k median for similar USD roles (167 comparable postings in our corpus).

The company | Solutions Organization The company helps the world's leading manufacturers identify, investigate, and resolve product quality issues before they become warranty claims, recalls, or customer disruptions. The company is entering a new stage of scale: more of the world's leading manufacturers are starting deployments and moving from initial deployments to production, and Customer Success is becoming a core growth lever. We're hiring our first Head of Customer Success to turn exceptional customer outcomes into a repeatable operating system - and build the team that will scale it.…

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