Head of Implementations

Company hidden

San Francisco Full-time$220k–$300k / year Posted 30+ days ago

Above market. This role pays above the $175k median for similar USD roles (78 comparable postings in our corpus).

THE ROLE We're looking for a Head of Implementations to own and scale our customer onboarding function. You'll lead a team of Implementation Managers, own the methodology that gets customers live on the company quickly, and serve as the connective tissue between Sales, Product, and Customer Success. WHAT YOU'LL OWN Team Leadership * Hire, develop, and retain a team of Implementation Managers across a range of experience levels * Set performance standards, run structured 1:1s, and create clear career paths within the implementation function * Build a culture of accountability and…

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