Mirrai Careers

Implementation Specialist

DevSavant Inc.

LATAM Full-time Posted 10d ago
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About DevSavant At DevSavant, we are a trusted technology partner specializing in Software Development, Data Engineering, AI/Machine Learning, Cloud Solutions, Automation Testing, and UI/UX Design. We deliver innovative, high-quality solutions with a focus on excellence and results. Our people are at the heart of everything we do, fostering a culture of growth and well-being. Join us and thrive in a supportive, success-driven environment. Key Responsibilities: * Guide clients through the implementation process of the client PRM solutions * Configure and customize PRM platforms according to client requirements * Conduct discovery sessions to understand client needs and business processes * Create and maintain project timelines and implementation schedules * Provide technical guidance and best practices to clients * Document client requirements and configuration specifications * Collaborate with internal teams including support, development, and sales * Deliver platform training to client teams * Troubleshoot technical issues during implementation * Ensure successful client onboarding and platform adoption Requirements: * 2-4 years of experience in software implementation, customer success, or related field * Strong technical aptitude and ability to learn new technologies quickly * Excellent project management and organizational skills * Outstanding verbal and written communication abilities * Experience working directly with clients in a technical capacity * Problem-solving mindset with attention to detail * Ability to manage multiple implementations simultaneously * Proficiency with MS Office Suite and project management tools * English level: B2 Advanced * Power Skills: * Clear verbal communication * Written communication * Active listening * Presentation skills * Time management * Prioritization * Organization * Attention to detail * Multitaskin * Relationship building * Customer service orientation

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