We’re looking for an experienced System Administrator to join our team in Kuala Lumpur. If you enjoy solving technical challenges, supporting users, and working in a dynamic environment — we’d love to hear from you. We offer the option to start remotely, with relocation after successfully completing the trial period. Responsibilities * Manage tickets and prioritize tasks to ensure timely resolution * Provide user support (office and remote) by troubleshooting and resolving technical issues * Perform regular system and application updates * Handle procurement of IT equipment and conduct audits to ensure compliance with company standards * Maintain office equipment and provide ongoing user support * Monitor and manage backup systems, antivirus software, and other security tools * Utilize network diagnostic programs to identify and resolve connectivity issues * Implement and maintain network security measures, including firewall configuration, VPN setup, and intrusion detection systems Requirements * 4+ years of hands-on commercial experience as a System Administrator with MacOS * Experience in supporting VoIP * Hands-on experience with collaboration tools such as Mattermost and Slack * Strong knowledge of backup systems and antivirus solutions * Familiarity with network diagnostic and monitoring tools * Proficiency in mail software (e.g., Outlook, GMail, or similar) * Experience in managing and maintaining office hardware and IT equipment * Solid understanding of network security concepts and best practices * Ability to work independently, prioritize tasks effectively, and provide excellent user support * Strong English proficiency is required Will be a plus * Experience with Atlassian products, CRM, and HRM systems * Linux administration knowledge We offer * 16 paid vacation days per year * 14 paid sick leave days per year * 11 days public holidays * Medical insurance * Dental expenses reimbursement * Parking and commuting reimbursement * Professional education budget * Language learning budget * Wellness budget (gym membership, sports gear and related expenses)