About the Role We are expanding the internal IT function and hiring Service Desk/Support System Administrators. The role focuses on employee IT support, access management, and internal infrastructure operations. Key Responsibilities * Provide IT support to employees (remote and on-site) * Manage user accounts, permissions, and system access * Handle onboarding and offboarding from the IT side * Prepare and configure employee workstations * Manage IT equipment procurement, delivery, and inventory * Troubleshoot hardware, software, and system issues * Maintain IT documentation and asset records * Support internal tools (Google Workspace, Atlassian, GitHub) * Assist with cloud access management (AWS / GCP / Azure basics) * Participate in IT infrastructure and security improvements Requirements * 3+ years in IT support / Service Desk / system administration * Experience with access management, onboarding, equipment provisioning * Experience supporting macOS and Windows * Understanding of network basics (DNS, DHCP, VPN, TCP/IP) * Experience with ticketing systems * Basic understanding of cloud platforms (AWS / Azure / GCP) * Basic understanding of GitHub access management * Experience maintaining documentation * Ukrainian required, basic English Nice to have * Experience with MDM solutions * Experience with VPN or LDAP * Administration experience in Atlassian, GitHub, AWS * Interest or experience in security topics (Zero Trust, access control, endpoint security) What We Offer * Competitive Salary * Quarterly Bonuses * Unlimited Paid Time Off * Unlimited Paid Sick Leave * Remote & Flexible Working * Private Medical Insurance * Financial Support for Life Events * Professional Development Budget * International Exposure * Regular Company Events *Benefits may vary depending on location and contractual agreement Recruiting Process * HR Interview * Technical Interview * Final Interview By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy.