Jewelry Quality Control Specialist Designation: Jewelry Quality Control Specialist Location: BKC, Mumbai, India (On-site) Key Responsibilities: * Conduct detailed quality inspections of fine / demi-fine jewellery to ensure pieces meet Nivoda's quality standards before shipment. * Make quality pass/fail decisions based on Nivoda's quality standards and accurately document inspection * Log the outcomes with supporting images and comments. * Highlight quality related issues with the factory and get them repaired/re-worked on the same day. Ensure corrective actions are completed on the same day. * Ensure jewellery matches approved CADs, customer specifications, and design requirements. * Identify recurring quality issues and supplier trends, providing feedback to improve manufacturing quality and reduce repeat defects. * Support continuous improvement initiatives by recommending enhancements to quality standards, inspection processes, and supplier performance. * Build strong working relationships with suppliers to drive consistent quality and improve overall manufacturing standards. * Take ownership of the final quality of every jewellery piece, ensuring it meets Nivoda's quality standards, customer specifications, and contributes to an exceptional customer experience. WHAT YOU'LL NEED * 3–5 years of experience in Fine and Demi-Fine Jewellery Quality Control. * Strong understanding of fine jewellery manufacturing processes from Casting through final polishing and finishing. * Good knowledge of diamonds, coloured gemstones, precious metals, stone setting techniques, and jewellery craftsmanship. * Ability to identify manufacturing defects and recommend appropriate corrective actions. * Experience working directly with jewellery manufacturers and suppliers. * Strong attention to detail and a process-oriented approach. * Excellent problem-solving and root cause analysis skills. * Ability to prioritise multiple orders in a fast-paced environment while maintaining quality standards. * Good communication skills and the ability to work collaboratively across cross-functional teams. * Experience with export quality standards for jewellery. * Comfortable using internal systems, spreadsheets, and quality documentation tools. WHAT SUCCESS LOOKS LIKE * High first-pass quality acceptance rates. * Reduction in recurring supplier quality issues. * Strong supplier relationships and continuous quality improvements. * Accurate and timely quality inspections. * Consistently high customer satisfaction through exceptional product quality. * Proactive identification and resolution of quality risks before shipment. * Consistently meets productivity and turnaround time targets while maintaining high quality standards. WHAT YOU'LL GET * Competitive salary and benefits. * Flexible working hours. * Opportunity to work in one of the world's fastest-growing jewellery technology companies. * Exposure to thousands of bespoke and catalogue jewellery designs across global brands. * Work closely with international suppliers and cross-functional teams. * A dynamic, collaborative, and high-growth environment with excellent learning and career development opportunities.

Jewelry Quality Control Specialist

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