Mirrai Careers

Junior Technical Support Engineer

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Canada Remote Full-timeCA$56k–CA$70k / year Posted yesterday
Below market. This role pays below the CA$138k median for similar CAD roles (10 comparable postings in our corpus).
The company, a global leader in critical event management, is seeking a Junior Technical Support Engineer to help customers resolve technical issues with the company products. In this role, you’ll investigate and troubleshoot support requests, communicate clearly with customers, and guide each issue through resolution or a well-documented escalation. This is an early-career opportunity for someone who enjoys solving problems, helping customers, and learning new technologies. You’ll work with customers, teammates, and internal technical teams while building expertise in the company products…

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