L1 Technical Support Engineer

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Remote - USA Remote Posted 30+ days ago

You're energized by the evolving threat landscape in email and SaaS security, and you're excited to support a platform that uses behavioral AI to stop the attacks others miss. You're equal parts communicator, troubleshooter, and customer champion—committed to delivering exceptional support and building customer trust at every step. WHO YOU ARE * A technically curious and customer-focused support professional with 4+ years of experience in technical support, ideally within cybersecurity, enterprise SaaS, or API-driven platforms. * Knowledgeable in email security fundamentals, SaaS…

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