L3 Technical Support Engineer - Enterprise Networking & AV Solutions

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San Jose, CA Remote Full-time$96k–$109k / year Posted 10d ago

Below market. This role pays below the $150k median for similar USD roles (225 comparable postings in our corpus).

L3 TECHNICAL SUPPORT ENGINEER, ENTERPRISE NETWORKING AND AV SOLUTIONS Location: Hybrid, San Jose, CA Department: Customer Support and Services (CSS) Reports To: Manager, L3 Technical Support You'll be the escalation point for L1 and L2 support. Working with our engineering teams, you'll resolve complex networking and AV-over-IP issues for enterprise customers, MSPs, and integrators. You'll support the company's switches, WiFi access points, security gateways, and network management solutions, both cloud and on-premises. In this post-sales role, you'll represent the company to our customers,…

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