Mirrai Careers

Learning & Development Specialist - Fraud / Disputes

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San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States Remote Posted 4w ago
ROLE SUMMARY We're looking for a L&D Specialist to join a growing team supporting Fraud, Disputes, and Risk UX. You'll write and maintain formal SOPs, Guru knowledge base articles, and Articulate-built eLearning — translating operational processes and regulatory requirements into content that's clear, accurate, and usable by the teams who rely on it every day. You'll work primarily within one or two of these domains, going deep on the processes and regulatory context that matter most there, while collaborating with Specialists and SMEs across the broader team. This is an…

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