Manager, Technical Account Management

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United States Remote Full-time$170k–$180k / year Posted 8d ago

Market rate. This role pays around the $172k median for similar USD roles (316 comparable postings in our corpus).

You are a people leader with a technical background in security SaaS and endpoint agents, and you are comfortable in a fast-paced, high-growth environment where the team's processes are still being written. You will coach TAMs on and step in on critical escalations when needed. You will also work cross-functionally with Product, Engineering, Support Engineering, Customer Experience, and Sales to turn what the team learns from customers into improvements to the product and to how we serve customers. Technical depth, a strong client focus, and experience leading customer-facing technical teams…

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