Technical Account Manager

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Remote - USA Remote Full-time$115k–$156k / year Posted 2w ago

Market rate. This role pays around the $168k median for similar USD roles (395 comparable postings in our corpus).

Operating primarily as a technical diagnostician rather than a builder or purely relationship owner, you excel at reading workflows, analyzing labeling practices, observing score behavior, and catching drift before it becomes an escalation. You'll build deep, lasting familiarity with each customer's implementation, architecture, workflows, labeling practices, signals, and roadmap, calling out patterns drawn from other customer engagements and your technical expertise. Working in close partnership with Customer Success Managers (CSMs), you translate complex technical findings into meaningful…

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