Mirrai Careers

Master Electrician

APEX Plumbing Solutions, Inc.

Danville, Kentucky, United States Full-time$120k / year (est.) Posted 10d ago
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Why Work for Us???   WE ARE NOT PRIVATE EQUITY Family-Owned Atmosphere: Enjoy a close-knit work environment where you’re valued as part of the family, with open communication and support at every level. Cutting-Edge Equipment: Work with the latest innovative technology and a diverse range of machinery, enhancing your skills and efficiency on the job. Community Commitment: Be part of a team that cares deeply about serving the Central KY communities, making a positive impact on our neighbors and fostering lasting relationships. Why Choose Apex Solutions? * Competitive pay,  Salary Plus Profit Sharing (roughly $120,000 with bonuses) * WORK-LIFE BALANCE  * Standard Working Hours-    Monday-Friday / 7am - 5pm * 401(k)retirement plans with company matching * Medical – 100% covered by the company for the employee * Dental Insurance * Vision Insurance * PAID TRAINING * 80 hours + of PTO Accrued per Year * 4 Paid Holidays Off * Company-Provided uniforms(Polos, t-shirts and hats) * Company IPAD (We use top-of-the-line software for dispatching) * NEXSTAR Company- Our Employees have access to world class training and coaching * Team-Focused Work Environment * Fun!We have motivational meetings * Win!Paid time off or tools when you get 5-star reviews from customers * Appreciation-Employee of the month plaque and bonus check! * Community Focus: We are dedicated to serving our customers as well as the greater good by contributing to both local and global causes. * Office Support: We have a dream team of office employees that are dedicated to making your life easier from the Warehouse to Dispatch & Customer Service, to Marketing and HR Job Duties * Manage the daily operations of the Electrical Department. * Lead, supervise, coach, and hold electricians and apprentices accountable for performance, safety, workmanship, and customer service. * Review schedules and work with Dispatch to ensure electrical calls are assigned to the appropriate technician. * Assist technicians with difficult diagnostics, troubleshooting, and complex electrical issues. * Review blueprints, electrical schematics, one-line diagrams, and project drawings. * Oversee the installation, maintenance, troubleshooting, and repair of electrical systems in residential, commercial, and light industrial applications. * Ensure all electrical work is completed in accordance with the NEC, applicable Kentucky requirements, local codes, permits, and Apex Solutions standards. * Review and approve major electrical estimates, projects, service upgrades, panel replacements, generators, EV chargers, lighting projects, and other large jobs. * Conduct quality-control inspections on completed electrical work. * Investigate callbacks, failed inspections, customer complaints, and workmanship concerns. * Identify recurring technical issues and implement corrective training. * Monitor technician productivity, revenue, average ticket, conversion rate, efficiency, callbacks, and customer satisfaction. * Conduct regular technician meetings, ride-alongs, coaching sessions, and performance reviews. * Train technicians on technical skills, customer communication, service procedures, safety, and company expectations. * Ensure technicians properly document jobs, estimates, invoices, photos, videos, materials, and customer approvals in ServiceTitan. * Review open jobs, incomplete jobs, unsold estimates, and outstanding electrical opportunities. * Coordinate electrical permits and inspections as required. * Maintain appropriate staffing levels and assist with recruiting, interviewing, onboarding, and development of electricians and apprentices. * Manage electrical inventory, truck stock, tools, specialty equipment, and purchasing needs. * Ensure company vehicles assigned to the Electrical Department are clean, organized, safe, and properly maintained. * Enforce Apex Solutions safety policies, PPE requirements, electrical safety practices, and company procedures. * Assist with escalated customer concerns and provide professional resolutions. * Coordinate with Plumbing, HVAC, Construction, Accounting, Dispatch, and other departments as needed. * Participate in on-call support and emergency escalation when required. * Report department performance, staffing concerns, safety issues, financial results, and operational needs to company leadership. Skills * Proven experience in electrical service, repair, installation, and management. * Strong leadership and team-management skills. * Solid understanding of residential, commercial, and light industrial electrical systems. * Strong knowledge of the National Electrical Code (NEC). * Ability to read and interpret blueprints, electrical schematics, wiring diagrams, and project drawings. * Strong troubleshooting and diagnostic abilities. * Working knowledge of electrical distribution systems, panels, service equipment, branch circuits, lighting, controls, generators, transfer switches, EV chargers, and surge protection. * Ability to coach technicians through technical problems rather than performing every repair personally. * Strong understanding of job costing, labor efficiency, material usage, and department profitability. * Excellent customer service and conflict-resolution skills. * Strong written and verbal communication skills. * Ability to hold employees accountable while maintaining a professional work environment. * Strong organizational and time-management skills. * Ability to prioritize multiple jobs, technicians, customers, and operational issues. * Proficiency with electrical testing equipment and tools. * Strong attention to detail and commitment to safety and quality. * Ability to use computers, tablets, ServiceTitan, email, and digital reporting systems. * Ability to work independently and make sound operational decisions. Requirements * High school diploma or equivalent. * Valid driver's license and insurable driving record. * Valid Kentucky Journeyman Electrician License. * Kentucky Master Electrician License strongly preferred. * Minimum 5 years of electrical field experience preferred. * Prior leadership, supervisory, or management experience preferred. * Strong electrical troubleshooting and diagnostic experience. * Knowledge of electrical safety practices, OSHA requirements, and NFPA 70E standards. * Ability to manage technicians, apprentices, scheduling, quality control, and customer issues. * Ability to review estimates, invoices, and job documentation for accuracy. * Ability to work overtime and provide after-hours management support when required. * Ability to pass a background check and drug screening. Preferred Qualifications * Kentucky Master Electrician License. * Previous Electrical Operations Manager or Service Manager experience. * Generator installation and service experience. * EV charger installation experience. * Commercial electrical experience. * Service sales and estimating experience. * OSHA 10 or OSHA 30 Certification. * NFPA 70E training. * Experience using ServiceTitan or similar field-service software. * Experience managing KPIs, technician scorecards, and department financial performance. * Experience recruiting, training, and developing electricians and apprentices. * Experience reviewing permits, inspections, and code-compliance issues. * Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.

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