MSP Senior Technical Support

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South Africa - Cape Town Remote Contract$10k–$12k / year Posted 30+ days ago
Below market. This role pays below the $145k median for similar USD roles (65 comparable postings in our corpus).
Join the company and work with fast-growing global companies while building a long-term career. Job Title: Senior MSP Technical Support Specialist Location: Remote Time Zone: US Time Zones (PST - EST) Role Overview We are looking for a Senior MSP Technical Support Specialist who can independently own and resolve tickets across a broad, modern IT stack without relying on constant escalation. This role sits above L1/L2 support — you are the one others escalate to. You'll manage complex Microsoft 365/Azure environments, endpoint security, networking, and backup/DR across multiple client…

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