MuleSoft Support Engineer / MuleSoft Specialist at CGF

hort Role Description: The MuleSoft Support Engineer will provide Level 2 operational and technical support for MuleSoft integrations and APIs. Responsibilities include monitoring integration flows, troubleshooting incidents, performing root-cause analysis, implementing minor fixes and enhancements, and collaborating with development and infrastructure teams to ensure platform stability and service continuity. Required Skills: * 2–4 years of experience with MuleSoft Anypoint Platform * Experience with Mule applications, APIs and integration flows * Knowledge of Anypoint Studio, API Manager and Runtime Manager * Good understanding of REST and SOAP web services * Experience with DataWeave, JSON and XML * Knowledge of API-led connectivity and integration patterns * Experience troubleshooting application, API and connectivity issues * Familiarity with log analysis and monitoring tools * Basic knowledge of Java, SQL and relational databases * Experience with Git and CI/CD processes * Understanding of incident, problem and change management processes * Familiarity with ITIL-based support environments * Good analytical and problem-solving skills * Good English communication skills * Ability to work independently and collaborate with development and infrastructure teams Nice to Have: * MuleSoft Developer or Integration Associate certification * Knowledge of authentication technologies such as OAuth 2.0, JWT and TLS * Previous experience in Level 2 application or integration support * German Language

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