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Office Assistant & Camp Store Coordinator

Canadian Baptists of Ontario and Quebec

Utterson, Ontario, Canada Full-time Posted 30+ days ago
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About Camp Kwasind Camp Kwasind is a ministry of the Canadian Baptists of Ontario and Quebec (CBOQ) and has been investing in young people since 1944. Our mission is to create life-transforming experiences where children, youth, and leaders can encounter Jesus, build authentic community, and grow in confidence and character. We operate year-round as a summer camp, retreat centre, and ministry hub for churches and partner organizations. Reports To: Office Manager Position Type: Full Time (35hr/w) with Pension & Benefits * * note: 6 days a week during summer camp weeks Position Summary: Camp Kwasind is seeking a highly organized, service-oriented, and proactive Office Assistant & Camp Store Coordinator to serve as a key member of our year-round operations team.   This full-time role combines administration, guest group support, customer service, and retail management, with seasonal intensity during the summer months. The successful candidate will play a key role in coordinating year-round ministry and rental groups, maintaining a high standard of guest experience, and operating the Camp Store (Tuck Shop) year-round.  This individual will contribute significantly to ensuring Camp Kwasind is organized, hospitable, and “guest-ready” at all times. There is no existing vacancy, this is a new role. Core Competencies (Qualifications & Skills) * Alignment with the mission and values of Camp Kwasind and the Canadian Baptists of Ontario & Quebec * Strong organizational, administrative, and time management skills * Warm, welcoming, and guest-focused communication style * Excellent written and verbal communication abilities * Financial awareness (budgeting, invoicing, payment tracking, reporting) * Proficiency in Microsoft Office and systems such as Camp Brain and Square * Experience in customer service, administration, hospitality, or retail (asset) * Asset to have basic design skills (Canva, Adobe) * Adaptability and ability to thrive in a fast-paced, seasonal environment * Proactive, solution-oriented mindset Key Responsibilities September – June (Administrative, Ministry, Guest Group & Store Operations) Guest Group & Ministry Coordination * Coordinate bookings for year-round ministry and rental groups, including: * Preparing and issuing contracts and agreements * Tracking deposits and payments * Maintaining accurate booking records and schedules * Providing clear, timely, and professional communication with group leaders * Assist with invoicing, payment collection, and financial tracking related to guest groups and camp programs * Support pre-arrival communication with guest groups, including welcome emails, reminders, and information packages * Assist in collecting group details such as attendance numbers, dietary needs, and program schedules * Help prepare arrival materials, welcome packages, and printed resources * Contribute to a high standard of a “Kwasind Ready” guest experience Systems & Reporting * Maintain accurate records within systems such as Camp Brain * Track booking status, outstanding payments, and required documentation * Assist in generating reports and summaries for leadership and planning purposes   Administrative Support * Provide administrative support to the Office Manager and leadership team * Manage communications, including email and phone inquiries * Support camper registration, database management, and documentation preparation * Maintain organized digital and physical filing systems   Camp Store (Tuck Shop) – Year-Round Development * Oversee and maintain the Camp Store (Tuck Shop) year-round, including: * Work with Office Manager on inventory planning, ordering, and supplier coordination * Work with Office Manager and Executive Director on budget tracking, cost analysis, and pricing strategy * Preparing stock, systems, and workflows for summer operations * Exploring and implementing Tuck Shop opportunities for guest groups June – August (Summer Operations) * Serve as front desk receptionist, supporting parents, guests, delivery staff and summer staff * Continue to support guest group coordination as needed, including communication and payment tracking Tuck Shop (Camp Store) Leadership * Manage operations of the Camp Store with Office Manager oversight, including: * Inventory execution and restocking * Staff training, scheduling, and supervision * Daily sales operations and cash handling * Camper account management * Weekly financial reporting and reconciliation * Visual merchandising and sales promotion   Administrative & Camp Operations Support * Provide administrative support to camp staff and leadership, including: * Printing schedules, reports, and communications * Supporting camper and medical documentation processes * Assisting with staff coordination and time tracking * Contribute to mid-season and end-of-season reporting, evaluations, and office wrap-up   Additional Requirements: * Must be willing to work on-site during major retreat events and full-time on-site during summer camp season. * Recent Vulnerable Sector Check (or obtain one before start date) * Willingness to actively participate in a Christian ministry environment   Compensation & Work Schedule * Full-time, year-round position * Full-time, on-site work required * Occasional evenings and weekends required, particularly during events and guest group rentals * Living in or near Muskoka is strongly preferred   Why Work at Camp Kwasind? * Meaningful Impact Be part of life-changing experiences that help shape the next generation of leaders, grounded in faith, character, and community. * Competitive Compensation & Benefits We offer a competitive salary within the camping industry, along with vacation time, personal days, and a comprehensive benefits package. * Seasonal Flexibility & Summer Impact Enjoy flexible work rhythms throughout the year, with the opportunity to be fully engaged in the high-impact summer season. * Growth-Oriented Culture Join a collaborative and innovative team with a rich history and a vision for continued growth, creativity, and ministry impact. Applications Qualified candidates may apply by August 15, 2026 to HR through the link. All candidates whose training, experience and aptitudes meet the requirements for the job will be considered, subject to acceptance of the CBOQ code of conduct policy. CBOQ welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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