Mirrai Careers

Onboarding Guide (Patient Enrollment), Mandarin/English Bilingual

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United States Remote Full-time$52k–$104k / year Posted 10d ago
A doctor refers a family to the company. They're cautiously optimistic but mostly overwhelmed - they've been bounced between systems, handed pamphlets, told to "call this number." They don't know what geriatric care management is. They definitely don't know it's covered by Medicare. They're one confusing phone call away from saying "never mind, we'll figure it out ourselves." You're the reason they don't. As an Onboarding Guide, you're the first voice a family hears from the company. You help them understand how the company competently cares for their parents, walk them through every step…

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