Job Title: Infusion Coordinator Job Summary: The Infusion Coordinator is responsible for managing the end-to-end order processing for infusion services, including order intake, chart review, insurance eligibility, patient scheduling, and ensuring timely processing of infusion orders. Key Responsibilities: * Performing intake processes for infusion orders including creating patient charts, reviewing and entering orders, obtaining clinical requirements, and communicating with prescriber on missing documents. * Verify insurance eligibility, obtain clinical requirements for authorizations, and track patients’ progress. * Communicate with patients and providers regarding the status of infusion order. * Refer or assist with enrollment any patients who express financial necessity to manufacturer copay assistance programs and/or foundations. * Educate patients for pre/post-infusion expectations and answer questions regarding patient appointments. * Manage REMS program requirements * Scheduling patient appointments for infusion services. * Coordinating drug orders prior to infusion appointments. Qualifications: * High school diploma or equivalent * Excellent verbal and written communication skills to include superior interpersonal and patient contact skills and excellent telephone manners. * Minimum of one year of experience with patient scheduling and insurance billing for medical services with general knowledge of ICD10 and CPT codes. Infusion experience is a plus. * Knowledge of medical terminology and clinical documentation review * Strong organizational skills * Detail-oriented * Ability to multi-task and work well in a fast-paced setting * Critical thinking skills and decisive judgment Benefits: * Competitive compensation * Full medical/dental/vision * 401k Matching * Paid time off and holidays * Growth within a rapidly expanding practice

Patient Scheduling and Infusion Coordinator

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