Patient Service Representative

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Dallas, Texas, United States Full-time Posted 30+ days ago

Position Summary The Patient Service Representative (PSR) serves as a primary point of contact for patients, assisting with inbound and outbound calls related to medical bills, statements, and payment options. This role focuses on delivering a compassionate, professional patient experience while efficiently resolving billing inquiries, facilitating payments, and addressing basic service complaints in compliance with healthcare and RCM best practices. Key Responsibilities Patient Communication & Call Handling * Answer inbound patient calls regarding medical bills, statements, balances, and…

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