Product Support Engineer (AI Platform)

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Gurugram Remote Posted 3d ago

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us! RESPONSIBILITIES * In Depth understanding of the company systems - AI Studio, Backend Architecture, Agent Desk Integrations. * Understanding of business requirements for our different customers and how they can be solved through AI Studio. * Participate in the software development lifecycle to learn the new system/feature. * Responsible for resolving the ticket queue through Zendesk. * Coordinating and leading troubleshooting through incident management. * Creating documents…

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