Product Support Specialist

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Grand Rapids, Michigan Full-time Posted yesterday

The company is a B2B social media management platform that helps organizations manage their social presence, empower employees through advocacy, and connect social engagement to measurable business results. Our platform brings together social media management, employee advocacy, analytics, and integrations with the broader marketing technology ecosystem. We're looking for a technically curious, customer-focused Product Support Specialist to join our team and help customers get the most out of the company. You'll work directly with customers to understand their challenges, troubleshoot…

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