About Pay.com Pay.com is a payment orchestration and acquiring platform engineered for acceptance. We give online merchants one central hub to accept, route, optimise and manage payments worldwide. We are looking for a dedicated Reconciliation Team Lead to lead our Reconciliation team within Finance Operations at our Limassol office in Cyprus. Key Responsibilities * Lead, supervise and develop the Reconciliation team, allocating work, reviewing output and acting as the main point of escalation. * Oversee daily, weekly and monthly reconciliations of transactions and balances across acquirers, PSPs, card schemes and bank accounts, ensuring they are completed accurately and on time. * Review and sign off merchant settlement and payout reconciliations, ensuring amounts reflect processed volumes, agreed pricing, fees, refunds, chargebacks and reserves. * Oversee interchange and scheme fee validation, ensuring discrepancies are investigated and resolved. * Own safeguarding reporting, overseeing the daily monitoring of safeguarded merchant funds and ensuring any breaks are escalated and resolved promptly. * Assist in setting up reconciliation processes, procedures and flows for our orchestration activities and for our banking operations ahead of go-live. * Oversee daily bank account reconciliations, including merchant accounts, as our banking operations go live. * Oversee the investigation and resolution of complex and aged breaks, ensuring records and the audit trail are complete. * Establish and maintain reconciliation procedures and documentation, driving continuous process improvement. * Act as the main point of contact for reconciliation matters with internal teams and external partners. * Support month-end close and audit requests. Requirements * Bachelor’s degree in Accounting, Finance, Economics or a related field. * 5+ years of experience in reconciliation, payments, finance operations or a similar role, including at least 2 years leading a team. * Experience within a PSP, FinTech or EMI environment is preferred; candidates from banking or financial services will also be considered. * Strong understanding of banking and payment flows, including settlement cycles, merchant payouts, chargebacks and reserves. * Experience with card payments or acquiring, including interchange and scheme fees, is an advantage. * Proven experience setting up or improving reconciliation processes and procedures. * Advanced Excel skills and confidence working with large volumes of data. * Strong analytical and problem-solving skills, with high attention to detail. * Strong leadership skills, with the ability to motivate and develop a team in a fast-paced environment. * Well organised, with the ability to prioritise and meet deadlines. * Excellent communication skills and the ability to work with stakeholders at all levels. * Fluent in English, both written and verbal. What we offer * Competitive salary and benefits package. * Flexible working hours. * Daily lunch. * Medical insurance. * Provident fund. * Corporate, team and special events. * Professional growth and training opportunities. * Friendly and collaborative work environment. * Opportunity to gain experience in a growing company in the FinTech industry.

Reconciliation Team Lead

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