Senior Customer Success Manager

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United States - Remote Remote Full-time Posted 3w ago
You will serve as a strategic partner to multiple stakeholders, guiding adoption, proactively managing renewals, and identifying opportunities to expand the company’s solutions in alignment with client goals. This role requires strong commercial acumen, structured adoption planning, and the ability to manage moderate account complexity at scale. WHAT YOU’LL DO * Own renewal strategy and identify expansion opportunities across your mid-market portfolio * Develop and execute clear success plans to ensure customers achieve defined outcomes and maximize platform utilization * Build and…

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