Mirrai Careers

Senior Customer Success Manager

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Boston, MA Remote Full-time$130k–$155k / year Posted 4w ago
Market rate. This role pays around the $163k median for similar USD roles (552 comparable postings in our corpus).
Your closest partner is your TAM. They go deep on the technical relationship and the data behind the value story. You own the relationship, the business outcome, and the renewal. You will carry a book of 30 to 50 accounts. This is an AI native team. The company is the AI ROI company, and we hold our own AI spend to the same return test we ask of our customers. Our CS team has built its own library of AI skills that automate the repeatable parts of the job, from account prep and health checks to onboarding and reporting. That work was built by the team, not handed to them. We are looking for…

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