Mirrai Careers

Senior Manager, Support Engineering

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San Francisco, California Remote Full-time$160k–$180k / year Posted 2d ago
Market rate. This role pays around the $185k median for similar USD roles (1172 comparable postings in our corpus).
Trusted by 200,000+ organizations, the company is today’s application monitoring standard and our team is building its AI-native future. We're hiring a Senior Manager to lead Support Engineering. You'll run the team that handles everything from a single developer's SDK question to a production incident at one of our largest enterprise customers. You'll also help drive how we use AI in support: what systems are used, how they best help customers, enable the teams, and how we know the answers they give are right and forward looking. This is a hands-on leadership role. You'll manage people,…

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