Senior Product Manager, Transportation Technology

Coupang Internal

Taipei, Taiwan Posted 4d ago
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About the Role Coupang is seeking a Product Manager to join the International Transportation Product team, responsible for building and scaling technology products that power our end-to-end transportation network across Asia. This role owns products spanning the entire transportation journey, from supplier pickup and fulfillment center movement to last-mile delivery and returns. You will work closely with operations, engineering, and data teams to develop innovative products that improve efficiency, reliability, and customer experience. This is not a Taiwan-only role. The successful candidate will have opportunities to drive transportation technology initiatives with global impact, including our strategic address intelligence platform and next-generation delivery applications across multiple markets.   What You Will Do Product Ownership * Own and manage products across the full transportation lifecycle: * First Mile (Supplier → Fulfillment Center) * Middle Mile (Fulfillment Center → Delivery Station) * Last Mile (Delivery Station → Customer / Returns) * Define product strategy, roadmap, and requirements based on business needs and operational challenges. * Write detailed product requirements and work closely with engineering teams throughout the development lifecycle. * Partner with operations teams to identify opportunities for automation, efficiency improvement, and service enhancement. Transportation Technology Innovation * Lead the development of transportation technology products that improve network efficiency and delivery performance. * Drive adoption of new products through User Acceptance Testing (UAT), pilot programs, and large-scale rollout across the network. * Develop AI-powered solutions to enhance delivery quality, compliance, and operational excellence. Address Intelligence Platform * Contribute to the development of Coupang's proprietary address intelligence platform. * Build products that leverage delivery insights collected across millions of customer interactions and thousands of drivers. * Help create scalable infrastructure that improves address accuracy, route efficiency, and delivery success rates across markets. Delivery App Experience * Drive enhancements to the delivery applications used by drivers. * Work on innovative capabilities including: * Real-time delivery photo verification * Location compliance validation * Image intelligence and automation * AI-powered operational tools Cross-Functional Leadership * Collaborate with Engineering, Operations, Data Analytics, and Business stakeholders. * Make data-driven product decisions through metrics analysis and experimentation. * Influence transportation technology strategy across Taiwan and other international markets.   Basic Qualifications * 8+ years of Product Management or Product Ownership experience. * Proven experience managing products from concept through launch and adoption. * Strong experience writing product requirements and working closely with engineering teams. * Excellent stakeholder management and communication skills. * Fluent English & Chinese communication skills (written and verbal). * Currently based in Taiwan Preferred Qualifications * Experience in Transportation, Logistics, Mobility, Ride-Hailing, Delivery, or Supply Chain industries. * Software Engineering background, especially candidates who transitioned from SDE to Product Management. * Experience building data-intensive or platform products. * Experience working with AI, machine learning, or operational technology products. * Experience working across multiple countries or global teams. Why Join Us? * Build transportation products with global impact. * Own mission-critical systems supporting one of the fastest-growing eCommerce networks in Asia. * Work on cutting-edge AI applications in logistics and delivery. * Influence product strategy across multiple markets, including Taiwan, Korea, and future expansion markets. * Partner with highly collaborative teams spanning Product, Engineering, Data, and Operations.

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