Senior Software Development Engineer - R01571405

Brillio

Bangalore, Karnataka, India Posted 2d ago
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Senior Software Development Engineer JOB REQUIREMENTS Experience Range: With at least 2 to 4 years of experience in Salesforce DevOps, including hands-on expertise in Sales Cloud, Service Cloud, and Agentforce development Key Responsibilities: * Design and build reusable Agentforce agents, including topics, actions, and prompt templates, to address common industry use cases and integrate within Sales and Service Cloud workflows * Develop Orchestrator agents for multi-agent coordination and complex workflow handoffs across domains such as retail, BFSI, healthcare, and manufacturing * Create headless agents for API and channel-agnostic invocation to enable integration beyond standard Salesforce UI environments * Implement Agent-to-Agent protocol integrations to facilitate inter-agent communication across systems and vendors * Configure Model Context Protocol (MCP) clients and servers to extend agent capabilities with external tools and data sources * Develop Retrieval-Augmented Generation (RAG) pipelines using Salesforce Data Cloud, including Data Graphs, DLOs/DMOs, and vector search, to ensure accurate agent responses * Package agents as reusable, configurable accelerators that are templated, parameterized, and easily adapted for diverse client demonstrations * Build custom Apex actions, Flows, and Invocable Actions to extend agent capabilities * Collaborate with architects and practice leads to translate industry-specific use cases into demo-ready agent solutions * Maintain documentation, demo scripts, and setup guides to support accelerator reusability Required Skills: * Salesforce Sales Cloud (lead and opportunity management, forecasting, sales process automation) * Salesforce Service Cloud (case management, Omni-Channel, Service Console, Knowledge) * Agentforce development (building agents, Subagents, Actions, Prompt Builder, Agent Builder) * Apex (triggers, asynchronous processing, component design, integrations) * Lightning Web Components (LWC) (wire adapters, custom component development) * Git version control * VS Code for Salesforce development * Data Loader for data migration and manipulation * Salesforce DevOps tools (Copado, Flossum, Gearset, Autorabit) * Salesforce CLI (Sfdx) for development and deployment Preferred Skills: * Agentforce metadata (GenAiPlannerBundle, GenAiPlugin, GenAiFunction) * Multi-agent orchestration patterns * Agentic frameworks (LangGraph, Google ADK, or similar) * A2A protocol and MCP client/server roles * Salesforce Administration (security model, flows, data model design) * Salesforce Data Cloud features (DLOs, DMOs, Identity Resolution, Calculated Insights) * Prompt engineering and LLM behavior tuning Desired Qualifications: * Bachelor's degree in Computer Science, Information Technology, or a related field * Salesforce Certified Platform Developer I or II * Salesforce Certified DevOps Engineer Additional Information: FRF for Salesforce Developer candidate.

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