Senior Support Engineer - Toronto

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Ontario - Remote Remote Full-timeCA$261k–CA$290k / year Posted 30+ days ago

Above market. This role pays above the CA$171k median for similar CAD roles (28 comparable postings in our corpus).

As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the the company API platform. The nature of this role will be low volume, high difficulty. This Toronto-based role is currently remote and is expected to…

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