Sr. Product Enablement Specialist

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India Remote Posted 3d ago

SENIOR PRODUCT ENABLEMENT SPECIALIST – WHITE LABEL MOBILE APP In addition to independently managing complex apps, the Senior PES helps improve team performance through coaching, documentation, root-cause analysis, and collaboration with Product and Engineering. KEY RESPONSIBILITIES ADVANCED APP & ESCALATION MANAGEMENT * Own complex and high-priority White Label Mobile App cases. * Handle advanced Apple and Google rejection scenarios. * Lead investigation of recurring submission, build, account, and platform issues. * Manage sensitive or escalated agency owner cases through resolution.…

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