Strategic Client Success Manager

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NYC Headquarters Remote Full-time$112k–$175k / year Posted 8d ago

Market rate. This role pays around the $153k median for similar USD roles (207 comparable postings in our corpus).

THE ROLE: As a Strategic Accounts, Customer Success Manager, you are responsible for serving our customers, driving growth through value delivery, and anticipating and mitigating risks. You will define robust strategic account plans while closely tracking tactical execution, assisting in the creation of communication and launch strategies for large enterprise accounts. Your goal is to ensure appropriate growth metrics are exceeded and customer satisfaction remains at its highest. By developing strong relationships, you will become the Trusted Advisor to our Strategic Customers, identifying…

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