Support Engineer

Company hidden

Remote Remote Full-time Posted 8d ago
THE MISSION 💪 Our mission is to ensure that no one in the world has to suffer from a treatable skin disease because of an access issue ever again. THE OPPORTUNITY 📈 When a dashboard incident hits, someone has to answer fast — some of these incidents block care. Today, engineers cover support in rotations that pull a full week away from building. As our Support Engineer, you are the first line of response: you work the incident queue, resolve what you can, and work with engineers on anything that needs to be escalated - providing everything they need. You keep our engineers building and our…

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