Team Lead, Autonomy Tech Support

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Mexico City, Mexico Posted 30+ days ago

Work model: 100% in-office in Coyoacán, Mexico City, Open for T4 levels, Across all LOBS. YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL… * Lead the day-to-day execution of the CDMX ATS team, including coverage, workload, priorities, and high-impact fleet issues. * Coach and develop ATS Specialists through regular feedback, technical coaching, and hands-on support. * Maintain a high bar across troubleshooting, escalation quality, Failure Mode execution, documentation, and cross-functional communication. * Serve as the first leadership escalation point in CDMX for complex or…

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