Technical Account Manager

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Hybrid - London, Berlin Posted 30+ days ago

Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. WHAT YOU'LL DO * Own the post-sales technical relationship and the annual TAM renewal for a portfolio of enterprise accounts, running a weekly check-in, monthly review, quarterly business review (QBR), and annual roadmap workshop for each * Lead incident follow-through when an escalation or a pattern of incidents emerges: run the post-mortem, find the architectural root cause, own the remediation roadmap,…

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