Technical Account Manager (APJ)

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Remote, Japan Remote Full-time Posted 6d ago

At the company, TAMs are the technical owners of their assigned accounts, working closely with our most valuable customers to: * Understand each customer’s architecture, use cases, constraints, and goals. * Validate deployments and guide customers through onboarding and early success. * Proactively surface risks and optimization opportunities before they become incidents. * Coordinate internal teams on complex escalations and drive root cause analysis. * Align the company capabilities with the customer’s roadmap. Successful TAMs are proactive, technically credible, and customer-first.…

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