Technical Support Engineer

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Hybrid - Bangalore, India Posted 30+ days ago
You're energized by the evolving threat landscape in email and SaaS security, and you’re excited to support a platform that uses behavioral AI to stop the attacks others miss. You're equal parts communicator, troubleshooter, and customer champion—committed to delivering exceptional support and building customer trust at every step. WHAT YOU BRING: * 4+ years in technical support roles, ideally in cybersecurity, enterprise SaaS, or API-driven platforms. * Strong knowledge of email security fundamentals, SaaS platforms, and cloud ecosystems like Microsoft 365, Google Workspace, Slack, Okta,…

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