Technical Support Engineer

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United States Remote Full-time Posted 3w ago

We are seeking a highly skilled Technical Support Engineer to join our team and provide exceptional customer service for enterprise workload automation solutions. In this role, you will diagnose and resolve complex technical issues, collaborate with engineering teams for escalations, and partner throughout the sales cycle to ensure appropriate client solutions. If you thrive in problem-solving, have strong scripting skills, and enjoy working in dynamic environments, this position is for you. Key Responsibilities * Respond to and resolve technical support tickets within defined SLAs. *…

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