Mirrai Careers

Telesales Quality Assurance & Training Analyst

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Lagos Remote Full-time Posted 3w ago
WE ARE LOOKING FOR A TELESALES QUALITY ASSURANCE & TRAINING ANALYST TO JOIN OUR RETENTION TEAM; AS WE SCALE UP AND DRIVE DIGITAL AND FINANCIAL INCLUSION ACROSS OUR MARKETS. ROLE OVERVIEW As Telesales QA & Training Analyst, you'll sit at the point where sales performance meets customer protection, listening to real conversations, spotting where agents need support, and helping build the training that closes those gaps. This is an hybrid role, you would be working from our offices in Nigeria, partnering with a diverse group of employees from our different markets and locations across the UK,…

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