Associate Security Support Specialist, Wirespeed

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Any Location, Australia Posted 2w ago

Opportunities to make an impact with bold thinking are real—and happening daily at the company. You will work closely with Product, Threat Engineering, and Security Engineering to turn customer feedback and difficult cases into improvements to Wirespeed and the customer experience. This role combines customer support, security judgment, product expertise, and continuous improvement. RESPONSIBILITIES * Provide technical support through the team’s case-management channels and scheduled customer conversations. * Investigate complex, ambiguous, or novel customer issues from initial report…

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