Mirrai Careers

Customer Operations Lead, Claims

Company hidden

Sydney Remote Full-time Posted 30+ days ago
Your role You’ll lead the Customer Operations team that delivers the company’s pet treatment support and claims experience. This is the moment our promise matters most: when a pet is sick, a pet parent is stressed, and they need us to be understanding, clear and easy to deal with. Your job is to make sure every interaction is handled with care, decisions are made quickly and fairly, and the function runs with strong judgement, high standards and real operating discipline. This is a leader-builder role: you’ll coach the team, set the standards and operating rhythm, build the system (process,…

See the company and apply

Unlock to see who’s hiring, read the full description and apply on the company site.

Checking access…

Explore related jobs

Want more roles like this? Browse fresh jobs or tailor your resume with AI.