Mirrai Careers

Customer Service Lead

Company hidden

Guatemala City Posted 30+ days ago
We are looking for a Team Lead to provide day-to-day leadership and support to our customer operations team. The Team Lead will help employees succeed by providing coaching, resolving operational questions, monitoring performance and quality, and ensuring the team remains aligned with business goals and company standards. This is a hands-on leadership position for someone who is proactive, solution-oriented, and comfortable working in a fast-paced customer service environment. REQUIREMENTS: * Previous leadership or supervisory experience, preferably in a contact center or customer service…

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