Mirrai Careers

Customer Value Partner, APAC

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Malaysia Remote Full-time Posted 2w ago
YOUR MISSION As a Customer Value Partner at the company, you own the customer relationship from first scoping through implementation and into ongoing growth: one name, one accountable owner, no handoffs between a CSM, an Engagement Manager, and a PM along the way. You run delivery according to the company's best practices and methodology, and you're judged on whether the customer hits the outcomes we promised. At the core of the role is understanding what value actually means for each customer, in their own numbers, against their own objectives, and then building it, not reporting on it…

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